Susan E. Mazer, Ph.D. Blog

Thoughts and ideas on healthcare

Hi, and welcome to my blog! I’m Susan E. Mazer — a knowledge expert and thought leader on how the environment of care impacts the patient experience. Topics I write about include safety, satisfaction, hospital noise, nursing, care at the bedside, and much more.


Nurse Burnout and the Patient Experience: After the COVID Crush

September 19, 2023

There is a post-pandemic burnout that looks like a nursing shortage. How do we improve their environment and provide proper care & resources

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tired exhausted nurse or doctor having a coffee break outside