Hi, and welcome to my blog! I'm Susan E. Mazer -- a knowledge expert and thought leader on how the environment of care impacts the patient experience. Topics I write about include safety, satisfaction, hospital noise, nursing, care at the bedside, and much more.
January 15, 2016
Critically ill patients in intensive care often endure invasive, life-saving technologies and procedures. They may have periods of semi-consciousness and confusion. They may be frightened. Once discharged from the ICU, memories of the
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