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Susan E. Mazer, Ph.D. Blog
Thoughts and ideas on healthcare
Hi, and welcome to my blog! I’m Susan E. Mazer — a knowledge expert and thought leader on how the environment of care impacts the patient experience. Topics I write about include safety, satisfaction, hospital noise, nursing, care at the bedside, and much more.
LATEST POST
Nurse Burnout and the Patient Experience: After the COVID Crush
September 19, 2023
There is a post-pandemic burnout that looks like a nursing shortage. How do we improve their environment and provide proper care & resources
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Virtual reality for Non-Pharmaceutical Pain Management
March 22, 2019
At a recent workshop, I presented on pain and the patient experience an exasperated participant asked, “What can I do for my patient who is screaming for more pain medication
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Honoring Dr. Leland R. Kaiser’s Legacy of Healing Health Care
January 18, 2019
If we are fortunate in our pursuit of meaningful work, we will find a mentor, a leader who will help us find our way. A guide who will let us
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Mayo Clinic: From Their Past We Can Find a Better Future
January 11, 2019
This past November I visited a dear friend at the Charter House, an adult living community connected to Mayo Clinic. She has been living there for 15 years. And, I
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Thanksgiving is About Loving Kindness
November 21, 2018
Thanksgiving is about giving and gratitude, emphasis on the giving. And, this past year has brought about great changes in the world and right here at The C.A.R.E. Channel. Some
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Palliative Care and Hospice: Walking With Us To the End of the Path
November 16, 2018
Years pass without much notice, especially as an adult child realizing how our parents age. For us, they seem to stay the same for years and years… then, as if
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Chaplaincy Week: The Chaplain as Healer
October 19, 2018
This is Chaplaincy Week. This is a week to celebrate the role our Chaplains play in caring for us and our patients. Their role is growing as we deal with
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What if The Patient Experience Had Neither a Start or End Date?
October 12, 2018
I recently read a blog from the Institute for Healthcare Improvement titled, Trying to Improve Patient Experience? Don’t Chase “Random Acts of Goodness”. The article inspired me to think about why the Patient
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When Pain is Pain
September 21, 2018
Pain teaches us what it is very early on in life. We learn that if we hurt, we get a kiss, or something extraordinary from someone bigger than we are,
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Pain Management: What Do We Do When We Run Out of Opioids?
June 29, 2018
Now that production of injectable opioids in the U.S. has stalled because of manufacturing problems and a regulatory limit that cut production by more than 25%, clinicians at hospitals are
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Nurses Caring in Crisis and Conflict: We Celebrate You, And All Nurses
May 11, 2018
The professionalism and dedication of nursing began in times of war. Florence Nightingale and her team of 35 nurses confronted a 42% mortality rate in the Crimea in the 1800s.
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