Monthly Archives: January 2014

  • Mindfulness, Truthfulness, Carefulness at the Bedside

    In a post last week in HH&N Daily, Dr. Wendy Leebov, Ed.D,  was most articulate in arguing why mindfulness is the key to transforming healthcare. She detailed the components of mindful actions in a way that calls for all of us in healthcare to seriously ask ourselves, “If we are not being mindful in our

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  • When HCAHPS Scores and Patient Satisfaction Surveys Become Irrelevant

    While the healthcare industry is focused on measuring outcomes, we have also reduced the human outcomes to multiple choice tests. Probably most people who take these tests guess at the most likely approved answer rather than what is actually true. So, I feel it’s critical to fully understand the limitations of HCAHPS scores and patient

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  • HCAHPS and Jeopardy

    Encore Post: HCAHPS Version of Jeopardy – Coming Soon to a Hospital Near You

    Welcome to the game of “Jeopardy 2,” the HCAHPS version of the most popular quiz game on television! Today, we are going to provide some online clues and you have to guess the appropriate HCAHPS question to match the clue.

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  • Why The C.A.R.E. Channel is Still a Work of Mission, Caring, Artistic Excellence

    I am thrilled to share with you that our production team has completed the update to The C.A.R.E. Channel, which will go to our client hospitals soon. The C.A.R.E. Channel, from conception, is a living, breathing service to patients confined to a hospital, skilled-nursing, or long-term care facility. The programming is based on research from

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  • Reflections on 2013: All About Patient Care

    The end of a year begs for reflection and projection, for regrets and resolutions, and for ways to start over — even if what happened last year continues into the new year.  For me, 2013 was both amazing and exciting, as well as a year when life became more precious. In reviewing my blog posts

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