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Susan E. Mazer, Ph.D. Blog
Thoughts and ideas on healthcare
Hi, and welcome to my blog! I'm Susan E. Mazer -- a knowledge expert and thought leader on how the environment of care impacts the patient experience. Topics I write about include safety, satisfaction, hospital noise, nursing, care at the bedside, and much more.
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The Sacred Work of Nurses is Done Everyday, Everywhere
May 6, 2016
“A nurse is anyone who is entrusted with the health of another.” Florence Nightingale wrote this at a time when the act of nursing was done by domestic labor, religious women,
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What Nurses Do in the Midst of Terror
November 20, 2015
With the attacks in Russia, Egypt, Lebanon, Turkey, and France, and continuing conflict in Israel, Gaza, and the West Bank, we are focusing on the victims and the terrorists, but behind the
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What Represents Nursing Excellence?
October 16, 2015
Since Florence Nightingale established nursing as a profession with its own standards of practice in the 1800s, nursing has continued to mature and push for improving the quality of care for patients.
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The Power of Healing is the Nurse
May 8, 2015
Telling the story of nursing is like telling the story of everyone who has been ill, been in an accident, or has held a vigil at the bed of a
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Staff Burnout in Healthcare: Authenticity as the Antidote
April 17, 2015
So much discussion and concern about staff burnout in healthcare. So many definitions and descriptions. Actually, an entire symptomology of burnout has been written, rewritten, analyzed, and then written again.
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Nursing in Crisis or Conflict: From Nightingale to Today
February 27, 2015
The professionalism and dedication of nursing began in times of war. Florence Nightingale and her team of 35 nurses confronted a 42% mortality rate in the Crimea in the 1800s.
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Patient-Centered Care Meets Ebola
October 17, 2014
Patient-centered care is calling for us to our focus skills, intentions, and financial resources on the patient. At the same time, our vision and concern must be broad enough to
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From Jerusalem: Nurses Care, Nurses Heal, Nurses Cry
July 25, 2014
The current violence and death in the Middle East is tragic beyond words. For the past four years, my husband Dallas Smith and I have gone to Jordan and Israel,
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Nurses Are Healthcare’s Angels
May 2, 2014
If you have ever been a patient in a hospital, you know that the nurse who comes into your room is the hope you have of being pulled from the
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From Jordan Part II: Healing Hearts and Minds in Nursing Care
February 21, 2014
The Middle Eastern Nurses & Partners Uniting in Human Caring conference in Aqaba last week moved in the direction in which it was faced: sharing of vital experience while looking
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