Monthly Archives: January 2016

• 

  Impressive Outcomes for Geriatric Emergency Department

  Going to the Emergency Department is frightening enough, but even more so if you’re a frail senior who is exposed to people who’ve ended up there as a result of gunshots or drug

  Read more >
• 

  Encore Post: 5 Ways to Improve the Hospital Waiting Room Experience

  No new post this week, but enjoy the encore post — one of my most-read in 2015! Waiting is not good in the American culture. If we were Buddhists, we might

  Read more >
• 

  4 Ways to Improve the Intensive Care Experience

  Critically ill patients in intensive care often endure invasive, life-saving technologies and procedures. They may have periods of semi-consciousness and confusion. They may be frightened. Once discharged from the ICU, memories of the

  Read more >
• 

  5 Ways to Optimize the AHRQ Teach-Back Technique

  Are you using the Agency for Healthcare Research and Quality (AHRQ) Teach-Back technique of asking patients to repeat what they have been told and/or explain their understanding of their condition?

  Read more >