info@healinghealth.com
800 348 0799C.A.R.E. Insights Blog
Thoughts on the Environment of Care
This blog explores how the environment of care influences the patient’s experience and staff well-being, with a focus on how sound, visual atmosphere, pacing, and sensory load shape healing and outcomes in healthcare settings. Topics include patient safety and satisfaction, hospital noise, nurse wellness, HCAHPS, sleep, and much more. Our goal is to share practical insights to help you create environments that heal.
LATEST POST
HCAHPS 2.0 Raised the Bar: Why Noise, Rest & Environment Now Drive Your Scores
March 5, 2026
HCAHPS has long measured how patients perceive their hospital experience. Recent updates to the survey expand both the content being measured and how responses are collected
Find out More
-
Pain Management: What Do We Do When We Run Out of Opioids?
June 29, 2018
Now that production of injectable opioids in the U.S. has stalled because of manufacturing problems and a regulatory limit that cut production by more than 25%, clinicians at hospitals are
Read more > -
Nurses Caring in Crisis and Conflict: We Celebrate You, And All Nurses
May 11, 2018
The professionalism and dedication of nursing began in times of war. Florence Nightingale and her team of 35 nurses confronted a 42% mortality rate in the Crimea in the 1800s.
Read more > -
PX2018: The State of the Human Experience in Healthcare
April 27, 2018
The Patient Experience Movement is, indeed, a movement in motion. At the Beryl Institute PX2018 Conference in Chicago last week, I met more professionals invested more in the humanity of
Read more > -
We Need More Than Policies and Procedures To Improve the Patient Experience
April 12, 2018
It is understandable that the healthcare industry seeks to organize the patient experience by using policies and procedures that support the goals of providing optimal care for patients and families.
Read more > -
What Happens When Patient Pain is Dismissed and Under-Treated?
April 6, 2018
This month, at the Beryl Institute Patient Experience Conference in Chicago, I was speaking about pain management and the patient experience. In the past 15 months, I’ve been researching the
Read more > -
Reducing Disquiet at Night Requires More than White Noise
March 23, 2018
Anxiety grows in the dark. Apprehension writes full stories of an uneasy future in the middle of the night. Sleep is elusive when subjected to medications, high level of acuity,
Read more > -
Ethos, Conscience, and The Patient Experience
March 9, 2018
It’s possible to argue that these three concepts have little in common. On the other hand, they are so blended that healthcare providers cannot excel without considering all of them.
Read more > -
How Social and Health Inequities Impact the Patient Experience
March 2, 2018
When I recently called my dermatologist to make an annual appointment, the first question I was asked was about my insurance. When I went in for a colonoscopy, before anything else,
Read more > -
Like Politics, The Patient Experience is Local
February 23, 2018
“All politics are local.” This saying is often used to reinforce community participation and civic activism. The same is true for the patient experience. It’s all local. It is where the
Read more > -
Health and Healthcare in India
February 16, 2018
My recent trip to India was not my first one. In 2002, I went to Delhi and was driven to Agra to see the Taj Mahal. Every other trip has
Read more >
