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Thoughts on the Environment of Care
This blog explores how the environment of care influences the patient’s experience and staff well-being, with a focus on how sound, visual atmosphere, pacing, and sensory load shape healing and outcomes in healthcare settings. Topics include patient safety and satisfaction, hospital noise, nurse wellness, HCAHPS, sleep, and much more. Our goal is to share practical insights to help you create environments that heal.
LATEST POST
HCAHPS 2.0 Raised the Bar: Why Noise, Rest & Environment Now Drive Your Scores
March 5, 2026
HCAHPS has long measured how patients perceive their hospital experience. Recent updates to the survey expand both the content being measured and how responses are collected
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Age, Aging, and the Aged: Who Among Us
February 22, 2011
Looking at old age from the a Baby Boomers perspective, healthcare perspective, economic perspective is far different from looking at an old person, a seriously old person whose life is of the past and whose present is about waiting.
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Change, More Change, a Future, and Observations from Dallas
September 22, 2010
That change is in the air is hardly surprising. The whole country is in disarray with uncertainty being the state of the world and change seeming to be both imminent
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Florence Nightingale: On Nursing, Hospitals, and Hope
May 17, 2010
In 1996, my husband Dallas Smith and I were asked to do a presentation on Florence Nightingale. So, together with lots of her writings and books, we developed “Florence Nightingale:
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