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Monthly Archives: April 2021

Why the Patient Experience Matters:
My Story with UMC

Guest blog written by Adam Carpenter Something BIG is happening at the University Medical Center of Southern Nevada (UMC)! They decided to change their philosophy and practice surrounding patient-centered care.

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The Patient Experience: How to Set the Stage for Recovery

Let’s talk about the patient experience! The movement is over a decade old, has been described from various perspectives, yet remains a challenge to actually define and operationalize. My goal

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