The Patient Experience Movement is, indeed, a movement in motion. At the Beryl Institute PX2018 Conference in Chicago last week, I met more professionals invested more in the humanity of
Read more >It is understandable that the healthcare industry seeks to organize the patient experience by using policies and procedures that support the goals of providing optimal care for patients and families.
Read more >This month, at the Beryl Institute Patient Experience Conference in Chicago, I was speaking about pain management and the patient experience. In the past 15 months, I’ve been researching the
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