Monthly Archives: November 2017

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  Football, Food, and Family: Thanksgiving in America

  There is an ideal picture of the American Thanksgiving that portrays lots of food on a large table surrounded by multiple generations of family members. Then, in more recent decades,

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  Are You Ready to Improve the Patient Experience With Virtual Reality?

  The speed with which media technologies have changed in my lifetime is astounding. My parents listened to the radio. When I was six years old, we got a television. After

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  “N” of One Holds the Key to the Patient Experience

  Those of us in healthcare often talk about how difficult it is to study the patient experience because of variables that are not only complex but subjective and unique. How do

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