When value-based purchasing began, the patient experience was measured by the 31-question HCAHPS survey that sought to better understand what happened to patients from their point of view. But since
Read more >Last month, billionaires Henry and Susan Samueli donated $200 million to the University of California Irvine to build a College of Health Sciences that will incorporate integrative health research, teaching,
Read more >I have written about patient stories before. I have even told my own patient story. And last week, I heard another memorable patient story. Kristen Terlizzi, the keynote speaker at
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