Monthly Archives: February 2017

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  ICU Anxiety: When the Sounds of Silence Become Hospital Noise

  Hospital noise is a patient satisfaction indicator. It’s also is the number one cause of sleep deprivation. We don’t know how patients define noise, what differentiates a “noise” from a

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  The Patient iExperience Goes Beyond the Hospital

  Last week, I wrote about the patient iExperience in the hospital.  But what about the patient iExperience beyond the hospital? We live in a digital world.  That’s why video conferencing

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  The Patient Experience As an iExperience

  Now that Apple has given us an iSomething world and digital technologies have come to healthcare, patients can now have iExperiences. What does that mean? At NYU Langone Medical Center,

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