Monthly Archives: January 2017

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  Where is Nursing in the Patient Experience?

  This question came to me as an “ah ha” moment as I was a member of a faculty doing a retreat for oncology nurses last summer. Basically, when I started

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  Is Whole Person Care What Patients Want?

  Whole Person Care is a concept that’s been a focus of many U.S. healthcare practitioners recently. But is Whole Person Care what patients really want? Our healthcare system is a

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  The Patient Experience is Not About Obamacare

  As many of us struggle with the uncertainty in the U.S. healthcare system, it’s important to realize that the patient experience is not about the system. It is about human

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