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800 348 0799Monthly Archives: December 2016
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Patient Experience Knows Neither Holidays Nor the Days After
Holidays are “the best of times and the worst of times.” The intensity of Thanksgiving, Christmas, and New Year’s brings much joy to many and as much melancholy and sadness
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How Are Patient Safety and the Patient Experience Related?
I am confused. How can patients have good experiences if they do not feel safe? And, how is patient safety evidenced beyond the accidents that do not happen? Safety precautions
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