Monthly Archives: May 2015

• 

  Making Noise about Patient Safety

  I have been writing about hospital noise for many years. And, I am convinced that much of the conversation and rationale behind reducing noise is wrong. I say that because

  Read more >
• 

  Ageism in Healthcare: Fear or Fact?

  I just saw Dr. Bill Thomas’ “Age of Disruption” presentation at the University of Nevada Reno. It made me think about ageism in healthcare. As a gerontologist and leader in the

  Read more >
• 

  The 5-Star Patient Experience: What do Stars Have to Do With It?

  In the beginning, there was only accreditation. Then, there were surveys to measure patient satisfaction. Then, there was a survey to measure the patient experience. Now, there are 5 stars. In April, the

  Read more >
• 

  The Power of Healing is the Nurse

  Telling the story of nursing is like telling the story of everyone who has been ill, been in an accident, or has held a vigil at the bed of a

  Read more >
• 

  Miracles Happen When You Share Patient Stories

  In the beginning, humans made up stories to explain the mystery of life. And, while we may call it mythology, whatever we have come to believe is more about the story

  Read more >