Monthly Archives: October 2014

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  Value of Loving Kindness in the Nurse-Patient Relationship

  At the Beryl Institute Roundtable in Seattle, WA, this week, kindness dominated discussions about caregiver resilience in pursuit of the optimal patient experience. While the discussion started by looking at

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  Patient-Centered Care Meets Ebola

  Patient-centered care is calling for us to our focus skills, intentions, and financial resources on the patient.  At the same time, our vision and concern must be broad enough to

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  Setting the Stage for the Patient Experience

  I keep coming back to the patient experience as being elusive, difficult to nail down, and more difficult to actually make happen and control. Added to that is the role

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  One Size Fits All Doesn’t Work for Patient Centered Care

  While Planetree is now broadly known, its earliest roots in the patient experience movement came long before our current era of HCAHPS. Founded in 1978, Planetree introduced the world to

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