Monthly Archives: January 2014

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  Mindfulness, Truthfulness, Carefulness at the Bedside

  In a post last week in HH&N Daily, Dr. Wendy Leebov, Ed.D,  was most articulate in arguing why mindfulness is the key to transforming healthcare. She detailed the components of

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  When HCAHPS Scores and Patient Satisfaction Surveys Become Irrelevant

  While the healthcare industry is focused on measuring outcomes, we have also reduced the human outcomes to multiple choice tests. Probably most people who take these tests guess at the

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  Encore Post: HCAHPS Version of Jeopardy – Coming Soon to a Hospital Near You

  Welcome to the game of “Jeopardy 2,” the HCAHPS version of the most popular quiz game on television! Today, we are going to provide some online clues and you have to guess the appropriate HCAHPS question to match the clue.

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  Why The C.A.R.E. Channel is Still a Work of Mission, Caring, Artistic Excellence

  I am thrilled to share with you that our production team has completed the update to The C.A.R.E. Channel, which will go to our client hospitals soon. The C.A.R.E. Channel,

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  Reflections on 2013: All About Patient Care

  The end of a year begs for reflection and projection, for regrets and resolutions, and for ways to start over — even if what happened last year continues into the

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