Monthly Archives: April 2013

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  The Environment of Care: Third Party in the Caregiver/Patient Relationship

  Returning from the Beryl Institute’s Patient Experience conference last week, my thoughts run from the obligations of the caregiver community to the responsibility of the patient to engage, and to

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• Just Because: Volunteerism at its Best

  Volunteerism is authentic altruism in action, doing good work to improve the human condition — “just because.” The “just because” is often what parents say to their kids when they

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  Everything Teaches: How Patients Learn

  I learned to be afraid of shots following a shocking injection of penicillin on my behind when I was six years old. I had scarlet fever (was I the last

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