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800 348 0799Monthly Archives: March 2013
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One More Time: Patient Care is Patient Safety
Returning from the American Organization of Nurse Executives (AONE) annual meeting in Denver last week was like coming out of the womb of caring that nurses bring to the urgency
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Today’s Noise is Tomorrow’s HCAHPS Score
I am writing about noise. Again. It is still here. It seems to survive earthquakes, hurricanes, elections, the flu season, and taxes. What is so fascinating about the topic is
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Patient Safety is Inseparable from Patient Engagement
I am a Florence Nightingale groupie. When I first read her short, direct, and pithy book, “Notes on Nursing,” Nightingale became my mentor in understanding the inherent role of the
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