June 12, 2014 — Utilizing The C.A.R.E. Channel and C.A.R.E. With Guided Imagery, Tuality Healthcare in Hillsboro, OR, shares how it was able to improve the patient experience, reduce hospital noise, and increase HCHAPS scores.
The piece is part of a Patient Experience Case Study series published by the Beryl Institute to provide real stories of current efforts — including programs being initiated, practices being implemented, and outcomes being targeted and/or achieved.