Monthly Archives: January 2016

  • Impressive Outcomes for Geriatric Emergency Department

    Going to the Emergency Department is frightening enough, but even more so if you’re a frail senior who is exposed to people who’ve ended up there as a result of gunshots or drug overdoses. HH&N reported recently about an innovative model of caring that St. Joseph’s Regional Medical Center in Paterson, N.J., has set up to address this very issue.

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  • Encore Post: 5 Ways to Improve the Hospital Waiting Room Experience

    No new post this week, but enjoy the encore post — one of my most-read in 2015! Waiting is not good in the American culture. If we were Buddhists, we might look at the wait and experience it as requisite to enlightenment. However, most of us consider even the relatively short wait at a stop sign,

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  • 4 Ways to Improve the Intensive Care Experience

    Critically ill patients in intensive care often endure invasive, life-saving technologies and procedures. They may have periods of semi-consciousness and confusion. They may be frightened. Once discharged from the ICU, memories of the experience may invade the daily lives and long night hours of people who thought they had survived their crisis. It is a form of post-traumatic stress

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  • 5 Ways to Optimize the AHRQ Teach-Back Technique

    Are you using the Agency for Healthcare Research and Quality (AHRQ) Teach-Back technique of asking patients to repeat what they have been told and/or explain their understanding of their condition? Named one of its top 11 safety protocols, AHRQ outlines in detail the exact methodology of doing its Teach-Back technique — the “when” and the

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