Monthly Archives: October 2015

  • What’s the Role of the Environment in the Patient Experience? Guest Post by Sara Marberry

    The design of the healthcare environment is under attack again — this time by a couple of academics that studied whether improving the patient experience has any impact on readmission rates. In an article published recently in the Harvard Business Review online, Management Science Professors Claire Senot and Aravind Chandrasekaran assert that amenities such as health spas, stone fireplaces, and five-star restaurant

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  • Music to My Ears – Guest Post by Wendy Leebov, Ed.D.

    At 97, my mother has partial dementia. A few weeks ago, she was admitted to the hospital because she had what looked like, but proved not to be a stroke. I rushed to be with her in the hospital where she was extremely disturbed by all of the needles and tubes, as the doctors continued

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  • What Represents Nursing Excellence?

    Since Florence Nightingale established nursing as a profession with its own standards of practice in the 1800s, nursing has continued to mature and push for improving the quality of care for patients. This is not about trends or traditions, though. Rather, every nurse takes on the role of primary caregiver to each patient whose health is under his

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  • What Happens When Rural Hospitals Close?

    Having just attended the National Rural Hospital Association’s Critical Access Hospital conference in Kansas City, I’m still moved by what I didn’t know, the challenges to the healthcare organizations that care for our rural communities, and the ongoing risks posed by the closing of rural hospitals. Nye Regional Medical Center served Tonopah and Nye County in Nevada. A

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