Susan E. Mazer, Ph.D.
President & CEO
Susan Mazer earned her Ph.D. in Human and Organizational Development from Fielding Graduate University, where she also holds a Master of Arts degree. She was previously awarded a graduate fellowship to Stanford University where she completed her Master of Arts in Musicology. Mazer is also an adjunct faculty member of the Saybrook University College of Mind-Body Medicine. She graduated from Wayne State University and was born in Detroit, Michigan. Prior to her work in healthcare, she had a full-time career as a jazz harpist, performing with jazz musician, Dallas Smith and such notables as Ahmad Jamal, Frank Sinatra, Julio Eglesias and others.
Susan's accomplishments include bringing the issue of hospital noise to the forefront of hospital concern through designing accredited educational programs for nurses and presenting at conferences. In addition, she is considered a expert in the field of privacy and HIPAA. Susan is a well-published author, having written articles and white papers for major healthcare journals and periodicals focusing on noise in hospitals, speech privacy, patient safety, elder care, and other related topics. She has also been featured on Good Morning America specifically regarding noise in hospitals.
Susan is a member of the American Gerontological Society, Society for the Arts in Healthcare, Environmental Design Research Association (EDRA), Association of Healing Healthcare Advocates, Stanford Alumni Association, Wayne State University Alumni Association, Cass Technical High School Alumni Association.
In addition to her work in healthcare, she is a professional jazz harpist, working with her husband Dallas Smith. Their music has been featured on NPR, the Discovery Channel, NOVA. Susan and Dallas are the founders and sponsors of the Elder Care Concert Series in Reno, NV, which is administered by the Sierra Arts Foundation.
As president, CEO and co-founder of Healing HealthCare Systems, Susan oversees the strategic direction of the company including sales, marketing, and product development.
Published Articles:
To view published articles by Susan Mazer please go to: articles
Speaking:
- Aging in America Conference
- Association for the Care of Children's Health conference
- Association of Healing Health Care Projects conference
- American Acoustic Society (ASA) and Institute for Noise Control Engineers (INCE) annual symposium
- Cancer as a Turning Point conference
- Clinical Laboratory Management Association conference
- Environments for Aging
- HEALTHCARE DESIGN conference
- Healthcare Facilities Symposium
- Healthcare Forum national conference
- Louisiana PeriOperative Nurses Association (LAPAN) conference
- National Association of Neonatal Nurses conference
- Nursing 2002
- Planetree national conference
- Michigan Organization of Nursing Executives regional meeting
- Press Ganey client conference
- Sixteenth National HIPAA and Privacy Symposium Summit
Awards:
- 2008 & 2007 Who's Who Among Health Care Facilities Management Professionals
- President's Award, Sierra Arts Foundation, 2005
- Leland R. Kaiser Founder's Award in Healing Healthcare, 1997
Music:
- National Public Radio
- NOVA
- Public Broadcasting System
- The Discovery Channel
