In the busy-ness of this technological age, it is so easy to lose track of real value of in-person sharing. I know that for me, email is now part of my DNA, part of how I breathe, and part of how relationships form, live, and, in most cases, thrive.
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My darling niece, Jessica, at three and a half years of age has already learned all she needs to know about pain management. What she does first is declare what hurts.
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This past week my husband Dallas and I spoke at the Mayo Clinic’s Center for Innovation conference, Transform 2013. This was the third year of the conference, attended by over 900 people with many minds and ideas colliding in a wash of TED-style talks.
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Great question. Great pun, too. However, in the current period of HCAHPS, patient engagement, employee engagement, patient satisfaction, without a mission, how can you ever reasonably expect to provide quality healthcare? And, I am not referring to the mission that is well framed and mounted in your administration office or hung in the lobby.
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Many of you know that I am a jazz harpist. But what you may not know is moving from classical to jazz was one of the most stressful, risky processes
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