Monthly Archives: August 2013

  • HCAHPS and Jeopardy

    HCAHPS Version of Jeopardy: Coming Soon to a Hospital Near You

    Welcome to the game of “Jeopardy 2,” the HCAHPS version of the most popular quiz game on television! Today, we are going to provide some online clues and you have to guess the appropriate HCAHPS question to match the clue.

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  • HCAHPS Scores and Curry

    In Indian cooking, curry is a generic word for “stew” — many spices put together in mysterious ways that result in a taste that is a combination of sweet and hot. The relationship I see between HCAHPS scores and curry is that the questions are the spices and the outcomes are as mysterious as the final taste of a fine curry.

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  • PTSD: When Memories Live in the Present

    When I was a child, I had bad dreams — dreams that would wake me up. I’d go into my Mom’s room and she would walk me back to bed. Sometimes the dreams haunted me for days. One time, I had to come home from school because I was so distraught. I had a great

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  • The Love Hate Relationship with Patient Television

    Years ago when we were doing educational workshops and performing concerts at hospitals, one of our clients was a non-profit psychiatric facility that had both inpatient and outpatient services. They asked for music for their waiting room because admitting was practically in the same area instead of patient television. Confidentiality was the motivation. Generic commercial

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